WPSubscription is designed to help WooCommerce store owners offer digital products through a subscription model. This guide explains how file access is controlled, what happens when subscriptions expire, and how the plugin works in relation to licensing.

1. Do Subscribers Get Access to Updated Product Files?

Yes. When you update the downloadable files attached to a product in WooCommerce, all active subscribers immediately gain access to the latest version — no additional steps are required.

  • Downloadable access is based on the current subscription status.

  • The plugin automatically checks the user's subscription before allowing a file download.

  • This ensures only users with active subscriptions can download the latest files.

2. Do Subscribers Lose Access When the Subscription Ends?

Yes. If a customer’s subscription expires, is canceled, or is marked as pending (e.g., due to failed payment), the plugin automatically removes download access.

What happens:

  • The file download link is removed from their account.

  • They receive an expiration notification email.

  • Their WordPress user role may revert to a default like Customer, depending on role settings.

  • To restore access, they must renew the subscription.